FAQs - KIDS PROGRAMS

Yes, for classes, so long as you cancel until 1 day after the first class you will get an 80% refund. If you cancel until 1 day after the second class you will get a 70% refund. After that there are no refunds.

For parties or events, there will be a non-refundable deposit specific to the type of event you are planning.

If your child missed a class, we may be able to offer make-up classes at another location and/or on another day – all depending on space and class dynamics, 

Yes, we offer pro-rated classes for late-comers at various prices depending on type of class and location, space permitting. Late-comers need to sign up for the remainder of the season; we do not offer one time classes. See table for your specific class:

No, as of 8/14/2022 we do not require vaccinations against COVID-19 to participate in our kids’ programs.

Face masks, and vaccinations against COVID-19 is recommended but not required.

Kids classes are for beginners and intermediate players but not experts. Naturally, some kids will be more advanced than others and for those kids we highly recommend our PRACTICE program which has a lower player to coach ratio than the PLAY program. The coaches will make sure that every kid stays involved and is having fun while learning the fundamentals of table tennis. Please inquire about high performance classes/lessons.

For our PLAY program there will be maximum 8 kids per coach, while the PRACTICE program will be capped at a maximum of 4 kids.

Typically each class will have 1 coach (at one table). So there are between 2 to 6 kids per coach depending on level and class.

Yes, all parents are asked to fill out an allergy questionnaire which will be passed on to the coaches who will be fully aware.

Yes, all pods are air-conditioned (and heated if need be) with plenty of air circulation including HEPA filtration.

Drop-off is encouraged. However, if there is enough space, conforming with COVID restrictions, you may watch the class. Please check with us before each class. Some classes will be at a Private Pod. If they are filled you can wait in the lounge area – provided there is space.

The coaches will not leave before every single kid is signed out by their guardian. If you are more than 15 mins late we may have to compensate the coach for their time.